Watch our webinar to explore where workplace pension providers should invest in new digital tools and technology to encourage greater member engagement. What do savers actually value, and is the industry, and the current crop of providers, tuned in to the change that is needed in service provision and quality?

In this 40-minute session, Helena Wardle (Money Means), Robert Holford (Altus) and Jonathan Hawkins (Bravura) discussed what could help providers deliver the experiences that customers need in an era of Master Trusts, Mega Funds and open finance.

 

Find out how smarter technology, changing regulation and evolving member expectations are reshaping the way we save for later life and retirement. We also covered important industry topics including: 

• Improving DC members' understanding of pension savings and retirement;
• Investing in the whole member experience in the age of digital-first, impatient customers and Value for Money;
• Embracing the open finance ecosystem.